EGXPRESS, established in 1998, is a leading logistics and freight forwarding company based in Cairo, Egypt. As the exclusive licensee of FedEx Express and FedEx Logistics in Egypt, Egypt Express offers comprehensive solutions for shipping, transportation, customs clearance, and courier services. Their commitment to excellence and efficiency has made them a trusted partner for many businesses in sectors such as banking, manufacturing, retail, and e-commerce. As General Manager of EGXPRESS, Hassan Mokhtar focuses on ensuring they maintain their leadership in the logistics sector.
Comprehensive Logistic Solutions
EGXPRESS offers a wide range of logistics services designed to meet the diverse needs of businesses. Their services include domestic express, freight forwarding, ensuring timely delivery within Egypt, and international express services for global shipping needs.
They also provide customs clearance to navigate the complexities of international trade seamlessly. Additionally, EGXPRESS operates an Egypt Cargo Center at Cairo International Airport, offering comprehensive solutions for cargo handling and warehousing.
Their contract logistics services cater to businesses requiring customized logistics solutions, making them a versatile and reliable partner in the logistics industry. They operate under the following:
EGXPRESS Logistics
EGXPRESS has been providing End-to-end logistics solutions to customers in Egypt & the globe. As the exclusive licensee of FedEx Express and FedEx Logistics, they cover all aspects of logistics.
FedEx Logistics
Optimizing global freight movement, this service analyzes shipments, destinations, and timelines to create cost-effective logistics scenarios. By combining air, ocean, and land freight with specialty services, customizable handling and delivery options meet diverse freight forwarding needs efficiently.
The Egypt Cargo Center (ECC)
The ECC represents EGXPRESS’s largest investment to date and is viewed as the future of cargo in Egypt. Equipped to meet clients’ cargo and customs needs, the ECC features 14 representatives from all Egyptian authorities, advanced electronic scales, ETD capabilities, and state-of-the-art X-ray screening for export cargo. This facility is set to elevate cargo services in Egypt to the next level.
Leading the Operations
As General Manager at EGXPRESS, Hassan’s role involves pursuing the vision set by the core team, overseeing strategic planning, driving technological innovation, and ensuring their services continually evolve to meet client needs. With 30 years of experience, he has been able to implement strategies that align with board objectives and engage management teams, consistently delivering superior results. By leading a dedicated team, he strives to enhance efficiency, expand its service offerings, and position EGXPRESS as a key player in the global logistics market.
Hassan has had a diverse and enriching career, spanning leadership roles as a senior executive, board member, and strategic advisor across several industries, including food & beverage, agriculture,
consumer goods, insurance, and retail. His career in logistics was inspired by the dynamic and ever-changing nature of the field. Each day presents new challenges, requiring creative solutions, which keep the work exciting and fresh. He was drawn to the idea that logistics has a direct impact on all businesses, facilitating the movement of goods across the globe.
Hassan holds a Bachelor’s degree in Mechanical Engineering, an MBA, and various advanced leadership diplomas. Additionally, he has taught Organizational Behavior at the Arab Maritime Academy and mentored business plan development through the Ministry of Trade & Industry. His work has taken him across Egypt, Africa, and the Middle East, where he has focused on strategy development, operational leadership, and talent development.
Banking on Technology and Innovative Approach
EGXPRESS is constantly evolving with the times. They regularly update their technology, integrating it with their customers’ systems to improve overall efficiency. One of their key advancements has been implementing cutting-edge CRM applications to streamline communication and customer management. This continuous innovation ensures that they stay ahead of market demands and provide enhanced service.
EGXPRESS’s strength lies in diversity. By encouraging a broad spectrum of ideas, they foster creativity and innovation. Every brain matters, and everyone’s input is valued. They promote an environment where trial and error are welcomed, and continuous improvement is ingrained in their DNA. Semi-annual brainstorming sessions and “Breakfast with the GM” are just some of the ways they generate and nurture new ideas. Hassan personally follows up on these initiatives to ensure they’re implemented and see their impact.
Evolving as a Leader
Earlier in his career, Hassan’s leadership was quite authoritative, which led to outstanding results initially. However, it also caused burnout among the team because the pace was unsustainable. He realized that he needed to adapt his style depending on the situation, the organization’s needs, and the team’s dynamics. Hassan has since developed a more flexible approach, blending various leadership styles—whether it’s pace-setting, democratic, coaching, or authoritative—based on what best serves the moment.
As a leader Hassan stays motivated by setting long-term goals and celebrating milestones along the way. “Personal and professional growth is a never-ending journey, and I stay committed to it by continually learning, networking, and mentoring others to create future leaders within the organization,” he says.
Emerging Trends in Logistics
The rise of eCommerce is transforming logistics, creating new challenges and opportunities. As an end-to-end solutions provider, Hassan feels EGXPRESS needs to meet the growing expectations of its customers. Leveraging technology and adapting its services to this shift will be crucial to its future success.
Looking Ahead to Challenges and Opportunities
One of the key challenges, per Hassan, will be expanding EGXPRESS’s infrastructure to meet the growing demands of the industry. To stay competitive, they need to accelerate business acquisition and continuously invest in assets, technology, and human capital. Additionally, forming strategic alliances with other companies will be vital for its continued growth.
Hassan’s vision is for EGXPRESS to become a regional leader in logistics, consistently moving shipments and being the partner of choice for its clients. To achieve this, they’re strengthening their infrastructure—enhancing their systems, processes, and alliances—and ensuring that their operational standards remain top-tier.
Message for Aspiring Professionals
Hassan concludes with the following message for aspiring professionals who wish to join the industry:
“The logistics industry is highly dynamic and challenging. Achieving customer satisfaction can feel like an ongoing journey. My advice is to remain patient, stay consistent, maintain a positive attitude, and never stop learning, no matter the obstacles.”