I was inspired by my passion for helping others and my desire to enhance the quality of healthcare services. Starting my career as a nurse, I witnessed firsthand the profound impact that quality care can have on patients’ lives. This motivated me to further my education in healthcare management, which opened doors to leadership roles where I could apply my knowledge to improve healthcare delivery.

2. Brief us about the history of healthcare and its services.

The history of healthcare dates back thousands of years, beginning with traditional medicine in ancient civilizations such as Egypt and China. Over time, healthcare institutions like hospitals emerged, and medical sciences evolved significantly. In the 20th century, technological innovations led to groundbreaking changes in healthcare delivery, ultimately resulting in improved health outcomes for patients.

3. What are the main challenges and opportunities you face as a healthcare leader?

Key challenges I face include funding shortages, workforce constraints, and rapid technological changes. However, these challenges also present opportunities for enhancing efficiency through innovation and investing in training and development for healthcare teams.

4. How do you maintain a balance between affordability and quality in healthcare services?

I focus on continuous data analysis to identify areas for improvement. By ensuring efficient resource utilization and fostering collaboration with service providers, I strive to deliver high-quality care at affordable prices.

5. How do you motivate and empower your team of healthcare professionals?

I believe in the power of effective communication and recognition as motivational tools. By providing ongoing training and development opportunities, and encouraging teamwork, I help create a positive work environment that enhances performance and morale.

6. Could you elaborate on the impact of the myAster app, which has touched over a million lives? How does it align with the company’s vision?

The myAster has introduced an innovative way for patients to access healthcare services, allowing them to book appointments and monitor their health easily. This aligns with the company’s vision of enhancing access to innovative and effective healthcare solutions.

7. How do you measure and improve the quality of care and patient satisfaction?

We utilize key performance indicators such as readmission rates and patient satisfaction surveys. By regularly analyzing these results, we work on refining our processes and addressing patient feedback to enhance service quality.

8. How do you envision the future of healthcare delivery, especially in the context of the GCC region?